A couple of words on benchmarking...

16.02.12 By: Anastasia Zatolokina

There are three common attitudes to performance measurement observed in business.

2011 Recap

22.12.11 By: Anastasia Zatolokina

This year Property Solutions, in partnership with Kingston University, has produced two reports addressing different aspects of service charge management in the UK commercial property sector.

Quality of service provision

05.12.11 By: Anastasia Zatolokina

When it comes to service charges, renting commercial property is not always a straightforward process. Many occupiers are not satisfied with the level of services they receive in respect to ...

5.4/10

15.09.11 By: Anastasia Zatolokina

On the 14th of September Property Industry Alliance and CoreNet Global announced the results of the 5th annual survey measuring occupiers’ satisfaction in the UK commercial property sector. The average ...

Marketing costs – what’s fair?

06.09.11 By: Anastasia Zatolokina

The RICS Service Charges in Commercial Property Code of Practice (the Code) suggests that in budgets and reconciliation statements marketing related expenses should be grouped under the category Marketing & ...

Commercial Service Charges - Retail

11.08.11 By: Anastasia Zatolokina

In light of current state of challenging economic environment, which significantly reduced spending capacity of an average shopper, retailers need to be mindful of the costs associated with their business ...

Benchmarking compliance

14.07.11 By: Anastasia Zatolokina

Earlier this week RealService Best Practice Group presented the 2011 Service Charge Compliance Index, an initiative aimed at promoting transparency in service charge management. This year’s analysis focused on measuring ...

Moving towards “greener” offices

20.05.11 By: Anastasia Zatolokina

In light of current global effort to make the world more eco-friendly, various initiatives both at international and governmental level have been set up to tackle the issue via different ...