James Smith

Age: 33

Job Title: Service Charge Consultancy Manager

How long have you been with the company? Seven years

Background:

I previously worked for Bath Council as a Building Surveyor where I carried out surveying activities on a diverse range of buildings including schools, listed buildings, industrial warehouses, retail units, and other community buildings. I was responsible for managing repair budgets, designing, specifying and procuring refurbishments as well as carrying out schedules of condition, dilapidations and other typical surveying activities.

Job role:

I am a key account manager for clients and responsible for the service charge consultancy which is one of the four divisions within PSL.  I am responsible for leading and developing project teams to co-ordinate a variety of commissions that require a strategic and multi-disciplined approach. 

In addition to the above, my role also involves providing timely advice to clients and representing them in negotiations on service charge matters.

Working at Property Solutions:

I work very closely with the PSL teams, in particular the service charge consultants that I manage on a day-to-day basis.  I find my position challenging and thrive on the variety as no day is ever the same. I enjoy meeting and interacting with a wide range of people, in particular discussing technical issues relating to buildings and the management of service charges. 

What’s it like to work here:

I find it exciting to work for a company that is at the forefront of the service charge industry, challenging existing practices.  There is a strong team working environment at PSL, which provides opportunities to learn from each other with mutual benefits to our clients.  We are very performance driven and work in-line with PSL to achieve the company’s objectives.

In my spare time:

I am a committed member of my local church and enjoy meeting up to socialise and worship.  I have four young children and spend much of my spare time having fun with them.