Building  

Property Solutions was established in 1992 to provide service charge consultancy services to office tenants. The principle of this service is to improve the efficiency of the management of multi-let commercial buildings resulting in better value for money and, typically, lower service charge costs to the tenants.

What is Service Charge Administration?

Service Charge Administration is a service designed to assist clients by taking on the process of reviewing and authorising service charge demands received from Landlords.

What are the benefits for tenants?

Property Solutions takes responsibility for administration of service charges paid to landlords.

Property Solutions will review demands, budgets and certificates to ensure that the charges made are correct and reasonable.

  • The process provides an independent audit of payments.
  • The process identifies savings opportunities.
  • Monthly reports summarise activities.
  • Budgets are provided for financial planning purposes.

What do Property Solutions do?

  • Receive service charge certificates, budgets and invoices.
  • Check demands for errors.
  • Compare costs against Property Solutions benchmarks.
  • Compare costs against previous payments.
  • Review lease and determine liability for charges demanded.
  • Consider apportionment issues.
  • Consider economics of achieving savings.
  • Correspond with landlords and agents regarding matters of clarification or dispute.

Partnership

Property Solutions will work closely with you in setting up and running the service to make sure that your requirements are met.

Property Solutions will agree with you:

  • Criteria for payment and investigation of demands.
  • Methodology for access to information.
  • Communication points and processes.
  • Reporting requirements.

Savings

The Service Charge Administration process may achieve savings through the identification of errors made by landlords or their agents. It may also identify opportunities for achieving a reduction in service charges which may require more protracted negotiations. Depending on the nature of the dispute these negotiations can be handled by the experts in Property Solutions Service Charge Consultancy, Building Consultancy and Building Services teams.

Fees

These are negotiated with each client to reflect the level of service required. Service Charge Administration can be either a retained fee, set fee per location or on a time charge basis. Consultancy can either be a time charge or based on the percentage of any savings achieved.
 

For more information
Call: 01454 332211