The service falls into two areas:

Historic recovery

The investigation, certification and recovery of unclaimed historic service charges.

On account recovery

Advice and determination of on account budgets, collection and year end certification.

What are benefits for landlords?

Property Solutions takes responsibility for analysis of lease terms, gathering cost information, apportionment, calculation and preparation of certificates and statements.

• Increased cost recovery for landlords.
• Compliance with lease requirements for certification of costs.
• Independent audit of certification.
• Service charge recovery treated as specialist area of work.
• Fees usually recoverable under terms of lease.

What do Property Solutions do?

Assist landlords to meet their obligations to provide year end certification in accordance with the requirements of the lease.

• Review leases and determine ability to recover service charges and other costs.
• Determine apportionment.
• Review previous certification and on account collection.
• Collect and analyse cost information.
• Calculate recoverable costs.
• Produce certificates, statements of account and balancing charges.
• Visit site to confirm provision of services.
• Correspond with tenants as necessary over issues arising.
• Produce service charge budgets.
• Advise and determine on account collection.

Partnership

Property Solutions will work closely with you in setting up and running the service to make sure that your requirements are met. Property Solutions will agree with you:

• Methodology for access to information.
• Communication points and processes.
• Reporting requirements.

Financial benefit

Property Solutions has a proven track record in providing certification at locations where this has not previously been put in place and in identifying locations and costs where recovery has not previously been achieved.